In 2008 our priority projects include:

1. Reviewing the University's mission, vision and values

2. Developing a new University strategic plan and supporting planning framework

3. Clearly articulating the University's overall approach to quality management

4. Delivering initial projects as part of the University's integrated Business Intelligence Capability Program

5. Developing an on-line system for the Student Feedback Survey (SFS)

Our ongoing work is detailed on other pages of this website.

About PQU

The Planning & Quality Unit (PQU) exists to help implement beneficial and systematic planning and quality management processes throughout the university.

PQU is part of the Office of the Senior Deputy Vice-Chancellor.

How we can help you

As individuals and as a unit we seek to deliver products and services that meet our client needs. We also commit to being courteous and professional in our dealings with staff, students and the public.

Our services and products aim to help:

Students improve the quality of their courses by collecting their feedback
University staff improve the student experience
University management understand the University's current performance and make decisions regarding the university's future direction, and
Government agencies by meeting our reporting requirements.

To help us help you, we ask that you:

Familiarise yourself with the unit's services and products and the university's Planning and Quality Management Framework and relevant operational directives and procedures
Provide us with feedback on how we can improve our services to you.

In 2006 the Planning and Quality Unit conducted a series of Strategic Lunch Conversations with a wide range of staff in the University. This series was very well attended and the Strategic Lunch Conversations document captures some of the many themes which emerged from these conversations. The Planning and Quality Unit will continue to develop and use this information in reviewing and developing our planning and processes for 2007 - 2008.